This is the form you need to fill in if you wish to submit your complaint to OM BRIDGE (PTY) LTD. For help to fill in this form, please speak to one of our Customer Support representatives at
+27 (10) 446-5938..
Please fill it on screen and click the ‘Submit your complaint’ button further below, for the immediate and automatic submission of your complaint to OM BRIDGE (PTY) LTD. Please note that OM BRIDGE (PTY) LTD. cannot accept complaints submitted to it by any other mean/method (i.e. e-mail, telephone, etc.).
Complete, up-to-date, as well as accurate information, is required to be provided to OM BRIDGE (PTY) LTD. for the proper investigation and evaluation of your complaint. Please note that the below Complaint Form is only indicative and not exhaustive. OM BRIDGE (PTY) LTD. may request further information and/or clarifications and/or evidence as regards your complaint. Moreover, OM BRIDGE (PTY) LTD. may request from you to re-submit a new Complaint Form in case it considers that you have incorrectly and/or falsely completed your Complaint Form.
OM BRIDGE (PTY) LTD. will try to resolve your complaint on the basis of good faith, fairness and by taking such action as is consistent with market practice.